Status Disclosure

Status Disclosure The Van Franchise Ltd

The Financial Conduct Authority (FCA)

The FCA is the independent watchdog that regulates financial services. This document is designed by the FCA to be given to consumers considering buying certain financial products. You need to read this important document. It explains the service you are being offered. Please use this information to decide if our services are right for you.

Whose Products Do We Offer?

Should you require finance to assist with the purchase of a vehicle, we can introduce you to a limited number of lenders and finance products. If you request it, we can provide a list of lenders we work with.

Which Services Will We Provide You With?

We will advise and make a recommendation for you from the finance products we offer, after we have assessed your needs.

What Will You Have To Pay Us For Our Services?

No fee is payable by you for our services. If you enter into a finance agreement arranged by us, we will earn commission.

Who Regulates Us?

The Van Franchise Ltd are authorised and regulated by the Financial Conduct Authority, either as a principal firm or an appointed representative. Your document if you enquire on a vehicle will confirm which legal entity you are dealing with. The relevant legal entity for each branch and site is also shown at the foot of this website under "Legal Entities"

Our permitted business is to act as a broker for consumer finance and to provide insurance distribution of non-investment insurance.

You can check this on the FCA register by visiting the FCA website www.fca.org.uk/register or by contacting the FCA on 0800 111 6768 or 0300 500 8082

Ownership

The Van Franchise Ltd, Unit A, Jackson Place, Wilton Road Industrial Estate, Grimsby, DN36 4AS

What To Do If You Have A Complaint

If you wish to register a complaint, please contact us as follows

By e-mail –  stuart.anderson@thevanfranchise.co.uk

 

In writing - FCA Compliance Manager

The Van franchise Ltd

Jackson Place

Wilton Road Industrial Estate

Grimsby

DN36 4As

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.